We understand: technology can be overwhelming, especially while implementing a new technology system in your club. Not only do you have to make sure the system actually works for your needs, but you have to train all employees on how to use it. But don’t be intimidated by this.
The truth is, new technology doesn’t have to be daunting. In fact, it oftentimes allows you and your staff to focus more on your customers and less on back-end technological issues. Here are 4 tips to make an easy transition while switching to new technology.
1. Find the right partner
There’s a lot of nightclub technology solutions out there, including point of sale, guestlist management, and inventory systems. The best thing you can do is find a company who will act as a true partner in making your club more profitable. They should fully understand your club’s operations and strategies to provide the best solution to your needs. Also consider using a system that has multiple solutions on one platform. Not only does this reduce the number of vendors you have to work with on a daily basis, but also better integrates data about your club’s performance.
2. Understand what you want to get out of your new system
It’s critical to know what your goals and expectations are from a system. Without having these defined in the beginning, you have no idea how well the system is working. This step also helps to present and analyze data in the most meaningful way possible to your club.
3. Hold a staff training meeting
Get all staff members together who will be interacting with the new software. Having everyone in one place makes it easy for you to introduce the system, show them how it works, and answer any questions they may have. It may also be beneficial to bring in the company with whom you’re partnering to clarify any points or walk through the system.
4. Show continuous support
Support must come from the top. If you don’t believe in the system, why should your employees? Employees buy into new processes and are more likely to ask for any needed help when upper management shows a level of investment in the product. This ensures your club runs like a well-oiled machine and sees better results.
Whitney Johnson is the global director of marketing for BookBottles. Contact her at whitney.johnson@bookbottles.com.
