Creating the Best Party

People aren’t coming to your club for your $500 bottle of vodka or your $13 drink; they’re coming for your party. Without a great party, you don’t have an audience. And without an audience, you don’t generate revenue. Here are the top 4 things you need to have nailed...

Building Customer Loyalty

There are several forums online that raise an important question: how can nightclubs build customer loyalty? Unfortunately, many participants agree the best way is through loyalty cards and point systems. But here’s the thing: you’re not selling coffee; you’re selling...

The Nightmare of Double-Booked Tables

Can you imagine the horror? Your VIP guest comes to your club just to find out his reservation wasn’t properly documented. Not only was it not documented, but the table he reserved is now full of other guests. You can’t seat him, he gets explicitly mad, leaves your...

Putting the Fun Back in Your Club

Running a top-performing nightclub is a lot of work, and almost all operators and owners take the responsibility seriously. However, many take it a bit too seriously – so much so that the club’s atmosphere loses its luster. It’s critical for your club’s success to...